Artificial Intelligence
AI that listens for you
Every call recording is transcribed, summarised and scored — by a model running on your own server. No recording ever leaves it.
Whisper transcription
Every recording becomes full, searchable text.
Call summary
A short paragraph saying what the call was about and how it ended.
Sentiment analysis
How the customer sounded through the call — satisfied, neutral or unhappy.
Ask the assistant
Ask about your call-centre data in plain language: queues, calls and insights.
The AI insights screen
Why this matters
The model runs locally on your server — no recording, transcript or customer data is sent to any outside service. For companies with privacy obligations, that difference is the difference between being able to switch the feature on and leaving it off.
Under your control
- Pick the model and how long it stays in memory
- A timeout for each operation
- Turn each capability on or off independently
- Scan older calls in batches
Let us show you the system running
Message us on WhatsApp and we will set a time. The demo runs on a real, live system — not slides.